Asolo Repertory Theatre Seeks Tessitura Administrator
Position: Tessitura Administrator
Reports to: Marketing Director
Status: Exempt, full time, salaried
General Summary: Provide day-to-day and long-range management of Asolo Rep’s Tessitura Customer Relationship Management system, ensuring that the organization makes the best possible use of the system cross-functionally as related to the Ticket Services, Marketing, Development, Education, and Finance departments. This position is responsible for entering, analyzing and mining data and developing daily reports and queries utilizing Tessitura. The Tessitura Support Manager will help Asolo Rep deliver exceptional audience development initiatives and patron service experience by recommending and implementing process improvements, identifying gaps in current processes and bringing resolution to known issues.
• High school diploma or equivalent is required; Bachelor’s degree preferred.
• 3-5 years related experience in Ticket Services and Database Management. Effective proficiency with Tessitura system is strongly preferred.
• Must be able to work independently and manage, train, and motivate others.
• Proven record of outstanding customer service.
• Must be able to successfully handle multiple priorities in sometimes high stress situations.
• Excellent verbal and written communication and listening skills are required.
• Competency in the use of Microsoft Excel, Word, and Outlook.
Link to apply: https://asolorep.wufoo.com/forms/m1vtvr7r1a35tji/
Website for more information https://asolorep.wufoo.com/forms/m1vtvr7r1a35tji/
Organization Contact Name Judith Lambert
Organization Contact E-mail email@example.com
Organization Contact Phone Number (941) 351-9010